Returns & Refunds Policy
Return Timeframe: Allow returns within 14 days from purchase, giving customers time to assess their items.
Eligibility: Items must be
- Unworn and unused
- In original packaging with tags
- Accompanied by a receipt or proof of purchase
Return Process: If accepted, you’ll receive a return shipping label and instructions. Unapproved returns will not be accepted.
Damaged Items: Inspect your order upon arrival. Contact us immediately for defective, damaged, or incorrect items.
Non-Returnable Items: Sale items and gift cards
Exchanges: For exchanges, return the item and make a separate purchase for the new item after approval.
International Orders: For EU customers, comply with the 14-day cooling-off period, allowing cancellations for any reason within 14 days of receipt.
Refunds: We’ll notify you upon receiving your return. Approved refunds are processed within 10 business days. For issues after 15 business days, contact us at aclothsy@gmail.com.