Shipping and Delivery
Shipping Methods: Specify available options (e.g., standard, expedited, international) with delivery times and costs.
Geographic Coverage: Detail shipping areas—domestic, international, or both—along with any restrictions or additional fees for international orders.
Processing Time: Provide an estimated timeframe for preparing orders before shipment, considering product availability and order volume.
Shipping Costs: Clearly communicate costs, including flat-rate, variable rates based on weight/value, and any free shipping offers.
Tracking Information: Offer tracking numbers and links to allow customers to monitor their shipments in real time.
Issue Resolution: Outline procedures for handling shipping delays or lost packages, including customer support contact information.
Geographic Coverage: Detail shipping areas—domestic, international, or both—along with any restrictions or additional fees for international orders.
Processing Time: Provide an estimated timeframe for preparing orders before shipment, considering product availability and order volume.
Shipping Costs: Clearly communicate costs, including flat-rate, variable rates based on weight/value, and any free shipping offers.
Tracking Information: Offer tracking numbers and links to allow customers to monitor their shipments in real time.
Issue Resolution: Outline procedures for handling shipping delays or lost packages, including customer support contact information.